Outlook¶
Etiquette suggestions for Outlook.
Use Out of Office settings to manage expectations for responding to emails - Do not leave Out of Office on all the time just because you are busy - Always state the dates that the Out of Office applies to - Provide alternative contacts where possible
Do not leave Out of Office on all the time just because you are busy or people will not know when it's true or not.
Out of Office¶
Always state the dates that the Out of Office applies to and provide alternative contacts where possible.
Use the Scheduling Assistant to check that internal invitees to your meetings have availability.
Use Findtime to poll invitees (both internal and external) for preferences.
Meetings¶
Provide an agenda setting out expectations for preparation, running order of the meeting and expected follow up activities.
Use signatures to provide advanced warning of absence
Read receipts - most people choose not to send a response so there's little benefit in using these.
Only put people in the To line if they have an action
Don't assume that people in the Cc line will read the email - they have no actions so they are in copy for information only!
Email¶
Use @ mentions to have people added to the To line and draw attention to specific topics or actions for them.